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General

Shopping

What payment methods can I use?

myTypewriter.com accepts the following methods of payment for purchases:

Credit Cards accepted:

• American Express
• MasterCard
• Visa

Other forms of payment:

• Personal checks (amount less than $50)
• Money orders
• Wire transfer in U.S funds (contact us for details)
• Paypal (account: support@myTypewriter.com)

Please complete the Order Form if you wish to fax or mail your order.

We do not accept:

• CODs
• Discover Card
• Personal Checks (amount over $50)

When will my order ship?

We do our best to accurately estimate when items will ship from our facilities. Estimated shipping dates are based on several factors, including product type, your destination address, and how quickly we complete your order. For example, the estimated shipping dates are usually 1-2 weeks as we restore our vintage typewriters on demand (some of our best selling typewriters may be shipped within 3-5 business days). In general, the estimated shipping dates for an in stock item can be determined as follow:

• Restored Typewriters: 2-4 weeks (3-5 business days for some popular models; please contact us for delivery date estimate)
• Ribbon & Accessories: 3-5 business days
• Custom Jewelry: 1-2 weeks
• Gifts: 3-5 business days

When will my order be delivered?

To calculate the expected delivery date, please add the estimated shipping dates to the transit time as listed below:

• Standard U.S.: 2-7 business days
• Expedited U.S.: 2 to 3 business days
• Express U.S.: the next business day
• International Standard: 6-8 weeks (except Canadian orders)
• International Expedited: 3-7 business days for most international shipments.

(Other special delivery services such as Priority Overnight or Saturday Delivery may be arranged for an extra charge. Please contact us for quote.)

What does it cost to ship my order?

Shipping and handling charges are based on the particular items in your order. We calculate the cost on the basis of product weight and size, how products can be safely and efficiently combined in packing and the method by which they can be shipped.

To find out the exact shipping cost of an item to your location, please add the item to your shopping cart and enter your zip code and our shipping calculator will compute the shipping cost instantly based on the shipping method chosen. For a special shipping quote, please contact us by email.

Do you ship outside the United States?

Yes, we ship to most locations in Europe and Asia. Due to security concerns, we reserve our rights not to ship our products to certain regions or countries. If you have any questions regarding our international shipping policy, please contact us for assistance.

How will my order be shipped (what carrier)?

Standard Delivery Service for typewriter orders is via FedEx Ground and small packages such as accessories and gifts are shipped via U.S. Postal Service First Class Mail or Priority Mail. Expedited or Express Service is via FedEx for domestic orders. Shipments to Alaska, Hawaii, Puerto Rico and any P.O. boxes are shipped via U.S. Postal Service Priority Mail. myTypewriter.com is proud to offer shipping to APO addresses. International orders are shipped via U.S. Postal Service for Standard mail and FedEx Express for Expedited services.

What if I change my mind and want a different model or color after my order is placed?

Once an order is placed at myTypewriter.com, you cannot make changes. For assistance please contact us via email.

What if I am not pleased with my selection, can I return this purchase?

As long as the purchase was made within 30 days from the receipt of your order, you may return or exchange your order. We must receive goods in their original condition to fully credit you for the return or exchange. All return shipping must be prepaid by buyers and we cannot accept collect deliveries.

• Before you make a return, you will need to obtain a Return Authorization Number by contacting us first.
• Once you receive our confirmation, download the Return/Exchange form and return the completed form along with your package.
• Make sure that items are properly packed and return to the address as indicated in our return authorization email:

If you are returning a typewriter, please follow the detail packing instruction provided in the Returns & Exchanges section.

Will my order be taxed?

Applicable sales tax will be included on all orders shipped to a Virginia address.

What do I do if my item arrives damaged?

Customer satisfaction is our goal at myTypewriter.com. Please contact us immediately via email and we will replace the order for you.

Can I see a record of my transactions with myTypewriter.com?

By registering with us, you can check your order status online by clicking on the My Account link. All of the details regarding past purchases will be conveniently stored for you in an organized listing. You can also check the status of an order placed with myTypewriter.com by contacting us via email.

Do you offer gift packaging?

Currently , we are unable to offer gift packaging for typewriters. For other products, please contact us by email and as we may provide the service at a nominal fee.

Can I get a package delivered on Saturday?

Saturday delivery may be requested for an additional fee. Please contact us for assistance.

What if I need help making a selection? Do you have a personal shopping service?

Please email us and we will help you find the perfect gift, provide you with product information and answer any questions you may have.

Do you have a catalog?

No, we do not currently have a catalog. However, you may print product information directly from our website.

Products and Services

Are your vintage typewriters in working condition?

Yes, unless otherwise noted, each vintage typewriter we offer is restored to its original condition by professional typewriter repair technicians. Each machine is cleaned, oiled and mechanically adjusted or repaired. The original paint, decals, and pinstripes are retained to preserve their value. Some damaged original parts may be replaced by parts from identical typewriters or new reproduction parts, if appropriate.

Please note that although all of our machines are functional when shipped, some models, particularly those from the 1920s or earlier, are not recommended for prolonged use.

What does the grading on your product description page mean?

The grading or condition of a vintage typewriter can considerably influence the monetary value of the machine. For this reason, we carefully rate each machine according to its physical condition before it is listed. Our grading system offers an option for every taste and budget. Here are the descriptions of general categories to help you select the machine that suits your needs:

• Excellent: The Excellent category offers the best possible condition for a given vintage typewriter. These machines appear to be pristine and has little wear.

• Very Good: The Very Good category offers the combination of condition and price. These machines have above average condition and show moderate amount of wear and tear.

• Good: The Good category offers the best price for budget minded buyers. Machines in this category are in good working order but show a significant amount of wear and tear.

What are the sources of your typewriters?

We acquire vintage typewriters from various sources such as antique dealers, local flea markets, auctions, estate sales, and private collectors. Because of our extensive network and expertise in this field, we are able offer a larger selection of vintage typewriters than any other place.

Can I get replacement ribbon for typewriter?

We offer spool charts for all typewriter brands and models we carry. This will help guide you in determining which ribbon to purchase.

What accessories are included in my typewriter order?

A fresh ribbon is included with your typewriter order. For portable typewriters, an original carrying case may be included if available. (condition of the carrying case is not part of the typewriter grading and is sold in as-is condition). A reproduction instructions manual may be included if available.

Web Site

Why should I register?

Registering with myTypewriter.com isn't required to explore the site, but it will allow you to fully enjoy myTypewriter.com. Not only will shopping be easier. but your entire experience with the site will become more personal and convenient over time. You cannot make purchases or use E-mail to a Friend without being registered.

Registering allows you to maintain an account with myTypewriter.com. Return customers can store credit card information for easier shopping, maintain an address book, review order history, check current orders and edit billing or shipping information.

Once registered, you can access your account information from anywhere within the site by simply clicking the "My Account" button anytime during your visit. myTypewriter.com is a secure site that respects your privacy. Read more about Security and Privacy.

Is there a risk to storing my information online with you?

Your privacy on the Internet is important to us at myTypewriter.com. We do not share, sell or trade with third parties any personal information, such as e-mail addresses, personal information collected as part of an online survey or other specific details about you, gathered online. We do not contribute to or participate in cooperative databases, which give other companies access to such personal information. For privacy purposes, all information relating to our customers is stored on a highly secure server, and all credit card information is stored in an encrypted format. Our online privacy policy describes the types of information we gather online and how we use it. Please read this information carefully.

I forgot my password, what should I do?

If you have forgotten your password, please click forgot password or contact us via email.

General

Do you purchase typewriters from private sellers?

No, currently we only purchase typewriters from our preferred dealers or collectors who have a large collection. For information on how to become a preferred dealer, please contact us.

How do I date my machine based on my typewriter's serial number?

Please try The Typewriter Database , a site that lists serial numbers for many makes and their corresponding production year if available.

What is the value of my old typewriter?

The value of a typewriter can't be determined precisely. Unlike other more popular collectibles such as vintage cameras or firearms, there is no well established market for vintage typewriters in the U.S. Furthermore, the condition of a typewriter affects its value significantly. When referencing the value of our typewriters, please keep in mind that our typewriters have been professionally serviced by typewriter mechanics. Therefore, they should not be treated the same as those typewriters found in a flea market or online auction sites. The price of our typewriters reflects the labor cost to restore them.

In general, 95% of the machines that are commonly found falls into the price range of under $100 before they have been professionally restored. Following is a list of common typewriter brands: Corona (Smith-Corona), Remington, Royal, Underwood, Oliver, Woodstock, L.C. Smith, Hermes, Olivetti and Olympia.

Where can I find a local typewriter repair shop?

Besides your local phone book, one excellent source is the Typewriter Repair Shops link complied by collector Richard Polt, author of the Classic Typewriter Page. This useful link contains regional typewriter repair shops info submitted by collectors in the U.S. as well as around the world.

How do I clean a vintage typewriter?

If you have a collectible typewriter (pre 1900s), let the professionals handle it. However, majority of vintage machines are not rare and you may wish to clean it yourself.